You have the option to cancel your order directly from your confirmation email within 1 hour. Scroll down to find the “Changed Your Mind?” section. If it has been longer than 60 minutes, please email [email protected] and we will help you find an alternative solution.
I accidentally canceled my order; can I resume it?
If you have canceled your order and still wish to receive the service, the best way is to place a new order. If you need assistance, contact us at [email protected] and our team will be happy to help.
I canceled my order, but I’m not sure it went through. Can you confirm it?
If you canceled your order using the link in your confirmation email, you will receive a confirmation once the cancellation is completed. If you have not received it, please contact us at [email protected] and include your #order number, and we will verify it for you.
I don’t see the option to cancel my order. What should I do?
If you are unable to cancel your order, please contact us as soon as possible at [email protected] with your #order number and your request, and we will assist you.